This is a simple re-post from the Bank of England Bank Underground blog, but well worth a read, especially given the recent reports about the UK economic prognosis for the next year. Question is, is a predominantly finance-driven new car sales culture going to sustain the dealership business model? If not, what are the alternatives? […]

Consumer watchdog Which? recently ranked Halfords in last place in a shopper satisfaction survey of the UK’s 100 most popular stores, with staff cited as ‘rude and unhelpful’. Days after that news broke, the brand also announced its intention to open a further 400 Autocentres in the next five years, as part of an overall […]

“American industrial designer Joe Doucet was commissioned for BMW to develop a printed documentation of their beliefs as a brand.” BMW Brand Book by Joe Doucet Sure we’ve seen plenty of these in our agency-lives, but what about as customers? What’s the roll of documents like this, are they wasteful or useful, should they be […]

Mmmm… no. McNasty in my view. Wonder what on earth the brand’s respective owners think? Access Agency.