In the mid-90’s, the established travel operator business was in turmoil, faced with increasingly challenging market conditions. While there was still much to be said for the comfort in leaving all the arrangements to the operator – and paying accordingly, either at a premium or at discount, depending on your taste for the familiar or […]

…oh, hang on. Perfect. Thanks It Ran. Read all (less?) about it here It Ran

I was snagged by an interesting report yesterday by gforces.co.uk, that while a year old, bought some considerable clarity to the argument for the real role of a car dealership for customers. I make the distinction (for customers specifically) recognising the other pressing operational issues that represent running a sales, service and distribution centre… Many […]

It’s great fun to speculate on the future of this or that, and let’s face it, no-one ever got famous (or in the case of those usually engaged in the daily grind of business, tried to generate sales) saying thing’s would broadly stay the same. So here’s a prediction about what the future holds for […]

I’ve become accustomed to see the world represented artificially, especially in architecture, through the medium of super-high-definition rendering engines. Artist’s impressions used to imply a degree of artistry more associated with the water-colour box than the screen palette, and the result is a strange sense of reality – where the future seems strangely more real […]

Short-circuiting all the usual monologues about the roles brands play in our lives, this installation in the Midlands, UK, takes a sideways look at how we shop: In the shop, some 500 items have been repackaged with new branding developed in workshops with members of the local community: schoolchildren, mental health service users, people with […]

Spotted this today, the Riversimple hydrogen-powered car manufacturers ‘sale of service’ ownership model – ‘We’re not selling products. We’ll retain ownership of the cars and sell mobility as a service.’ With a product platform and business culture designed around sustainability, it’s good to see how that philosophy has been neatly and clearly integrated into a full-scale […]

Are you sitting comfortably? You might need to be. Researchers at Durham and Lisbon Universities investigation’s into just how old our oldest fairy tales are, have used techniques usually reserved for biology to investigate storytelling’s origins. Following on from (albeit after quite a hiatus!) the origin of some of our words, tales such as Jack […]